Education Community Manager
Reporting to the Director of Education, the Education Community Manager (ECM) will grow, develop, and inspire a community of education stakeholders committed to the hard and exciting work of developing Decision Education knowledge, skills, and dispositions in all students. How best to do this is the essential problem the Alliance aims to build an educator community to solve. We expect these education stakeholders to include teachers, education leaders (including superintendents, assistant superintendents, and principals), and instructional coaches, as well as educators who work with other types of education-focused organizations other than schools (e.g. libraries, museums, and out-of-school-time programs).
The Education Community Manager will engage in deep and meaningful ways with all these stakeholders to connect them together into an education “community of practice,” weaving in other members of our network as we go (e.g. researchers, content experts, etc.). The ECM will engage in significant outreach efforts to add to the ranks of our community, and also build out the processes for activating and engaging all our community members around designing, testing, and iteratively improving new approaches to integrating Decision Education into learning experiences. (One of our first “experiments” focuses on new approaches to integrating Decision Education concepts into standards-aligned classroom lessons in the core subject areas.) The ECM will help design and run all aspects of an online community platform, as well as design and facilitate all virtual and in-person meetings necessary to achieve these goals. Along the way, the ECM will help the community learn what works for which students under what circumstances, while at the same time spreading nationally the innovations that the community finds to be the most successful. The ECM will also explore ways to incentivize participation in our community, including a formal certification or continuing education credits.
The Education Community Manager’s role will be vital to the Alliance’s groundbreaking efforts to develop Decision Education knowledge, skills, and dispositions in all students. Learning this will prepare students to improve their own lives and better ensure that the world has the future citizens it needs to solve the problems we presently face, as well as unforeseen problems. The right person for this position will be excited to drive this broader agenda. We are looking to grow a large educator community over time, but it is critical to us that even at its largest, our community relationships remain very personal and the work being done values deeper experiences over more superficial ones. Our guiding metaphor is that of building a workshop for crackerjack educators, where the ECM is like the shop foreman, more so than a community to merely consume content we produce.
- Effectively conduct and manage all phases and aspects of growing the pipeline and community of education stakeholders
- Work to develop the overall community strategy with Alliance Directors and design and execute specific strategies for outreach and recruitment, opportunities for collaboration and participation, and increasing levels of engagement
- Track, measure, evaluate, and update these strategies over time
- Summarize and communicate follow-ups and next steps for every interaction with prospects, members, internal collaborators, and external partners
- Identify, coordinate, and amplify the Decision Education work, initiatives/projects, and collaborations going on within the growing community
- Manage an online community platform where community members can collaborate in various ways, share work, hold meaningful discussions, access and test Decision Education materials, and track their participation
- Coordinate all aspects of education community member events, from webinars to live online working sessions to an annual forum
- Work with the Communications team to create and manage event communications and marketing strategies
- Create timelines, run of show, agendas, and post-event follow up strategies
- Manage community member questions and all relationships pre- and post-events, both small and large
- Develop other novel channels by which to attract people in and build this new community from scratch; use a database to track participation and community impact metrics
- Drive the sharing of stories and resources out to other departments at the Alliance, such as Communications and Development, and through them to the broader public
- Oversee initiatives/projects that may arise over time related to education stakeholders
- Collaborate with internal staff and external contractors as necessary
- Research efforts of other organizations that have led successful educational movements and explore adopting/adapting their strategies
- Gain an in-depth understanding of the decision making and critical thinking concepts that the Alliance aims to teach, with significant learning support from the organization to acquire this new knowledge; this learning support includes access to experts in the space, as well as books and articles
The Alliance for Decision Education is seeking an experienced and effective Education Community Manager. Qualifications of an ideal candidate include:
- Minimum of 5 years of experience with K-12 formal education, including as an educator, education leader, and/or in support of schools/teachers (e.g. working for an educational nonprofit or EdTech company); experience specifically in teacher professional learning or professional development is a plus.
- At least 3-4 years of experience with building and managing a community of education stakeholders
- A knowledge of Networked Improvement Communities (per the Carnegie Foundation for the Advancement of Teaching model), including how to initiate and support them, is a plus.
- Experience with online community platforms, particularly those focused on the collaborative generation/sharing of various work products and discussion; experience designing such platforms or adapting existing platforms is a plus.
- Experience with email newsletter software; Airtable, Salesforce, Zoho, or similar CRM tools; and online meeting platforms and novel ways of using them to support highly personal and profound learning experiences
- Understanding of key community metrics and demonstrated success growing these metrics
- Knowledge or interest in the various subject areas related to Decision Education is a plus.
- A master’s-level degree is expected, but other paths to an equivalent level of knowledge and experience will be given equal consideration.
- General Attributes:
- Excellent writing/editing and verbal communication skills
- Passion for the Alliance’s mission
- Sincere commitment to building relationships and working collaboratively with stakeholders, staff, and vendors
- Gracious professionalism and strong interpersonal skills
- A strong track record as an implementer who thrives on managing a variety of initiatives concurrently; ability to create programming schedules and to keep deadlines
- Innovative thinking at both the strategic and tactical levels
- Responsible and conscientious, with outstanding organizational skills and strong attention to detail
- Self-starter with an entrepreneurial attitude; able to work independently; enjoys creating and implementing new initiatives
- Ability and willingness to adapt and be flexible
Please email your resume and a cover letter (stating minimum salary requirements and where you learned about the job opportunity) to firstname.lastname@example.org by December 10, 2020. The Alliance for Decision Education is an equal opportunity employer.
Salary is competitive and commensurate with experience. Perks include a comprehensive benefits package (including health and dental insurance completely covered for you and your family, a 401k with 5% match, and long term disability insurance), generous paid time off and sick-time policies, and a laptop and other tools and resources to help you do your best work.
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